All orders are shipped within 1-2 business days via Australia Post. You will receive a tracking number and shipment notifcation once your order is dispatched.
Standard Shipping: $10 Flat Rate Aus Wide
Express Shipping: $15 Flat Rate Aus Wide
Free Shipping: All orders in Aus over $150
Enjoy free pick up from our HQ in Seven Hills. Most orders are ready on the same day or within 24 hours - you'll receive a ready for collection notification. Available during trading hours only.
133 Station Road Sevenhills NSW 2147
Monday - Friday 1000pm - 1800pm
At LAB we want to ensure you are fully satisfied with your purchase.
Return unopened items within 30 days.
If you change your mind or simply aren't satisfied for any reason, you can simply return your unopened product to our online warehouse within 30 days of purchase.
You must tell us you wish to cancel within 7 days of your receipt of the Goods.
In any event, you may NOT cancel orders for food or other perishable Goods, nor for handmade, specially commissioned or personalised goods.
The Goods must be returned to us within 30 days of your telling us you wish to cancel.
We must receive both goods and packaging in their original condition.
Security seals still in tact and securely wrapped.
You must include our delivery slip.
At your risk and cost.
Once we have received the Goods, we will credit your credit or debit card with the full purchase price of the goods returned no later than 30 days from the date of receipt.
If you do not return the Goods to us, you are still liable to us for the cost.
We are under no obligation to collect or recover Goods from you, but if we do, our costs will be payable by you.